TERMS OF SERVICE

Terms and Conditions

Please read these terms carefully before using ConnectPay services.

Last Updated: January 15, 2026

Table of Contents

Acceptance of Terms

Welcome to ConnectPay. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and ConnectPay Technologies Limited ("ConnectPay," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Description of Services

ConnectPay provides a digital payment platform that allows users to:

  • Purchase mobile airtime and data bundles
  • Pay electricity bills and utility services
  • Purchase cable TV subscriptions
  • Pay for internet services
  • Access other digital payment services

Our services are subject to availability and may be modified, suspended, or discontinued at any time without notice.

User Registration and Account

Account Requirements

To use our services, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept full responsibility for all activities under your account

User Conduct and Responsibilities

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for:

Accurate Information

Ensuring all information you provide is accurate, current, and complete.

Account Security

Maintaining the confidentiality of your account credentials and preventing unauthorized access.

Lawful Use

Using our services only for legitimate purposes and in compliance with all applicable laws.

Transaction Verification

Verifying all transaction details before confirming payment.

Payments and Fees

All payments are processed securely through our payment gateway. You agree to:

  • Pay all applicable fees and charges for services
  • Provide valid payment information
  • Accept that all sales are final unless otherwise stated in our Refund Policy
  • Understand that prices may change without prior notice

Transaction fees may apply. Please review our pricing before completing any transaction.

Prohibited Activities

You may not use our services to:

Engage in fraudulent or illegal activities
Attempt to gain unauthorized access to our systems
Use automated systems to access our services
Reverse engineer or attempt to extract source code
Interfere with or disrupt our services
Use our platform for money laundering or terrorist financing

Intellectual Property Rights

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of ConnectPay and are protected by Nigerian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, ConnectPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our services are provided "as is" without warranties of any kind, either express or implied.

We do not guarantee that our services will be uninterrupted, secure, or error-free.

Account Termination

We reserve the right to suspend or terminate your account at any time, without notice, for:

  • Violation of these Terms of Service
  • Suspected fraudulent or illegal activity
  • Non-payment of fees
  • Extended period of inactivity

You may also terminate your account at any time by contacting our support team.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or relating to these Terms shall be resolved through arbitration in Lagos, Nigeria.

You agree to attempt to resolve any disputes through good-faith negotiation before pursuing legal action.

Changes to These Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Address

123 Technology Drive
Victoria Island, Lagos
Nigeria

Legal Compliance

ConnectPay is committed to operating in full compliance with Nigerian laws and regulations. We maintain transparency in all our dealings and protect the rights of our users.